FAQ

How long does delivery take?

Delivery times vary by product. Your estimated delivery date is shown at checkout, and we'll email tracking as soon as your order is on its way.

Where do you deliver?

We deliver across the UK.

How do I track my order?

When your order ships, we'll email you a tracking link. If you can't find it, check your spam folder or contact us.

Can I cancel or return an order?

Yes. You can cancel within 14 days of receiving your order. Contact us and we'll help you arrange the return. Your statutory rights are not affected.

What if my item arrives damaged or faulty?

Sorry about that. Contact us with your order number and a photo, and we'll put it right.

Are batteries or power banks included?

Only if the product page says so. Check the "What's included" section on each product.

How do I contact you?

Use our contact page and we'll get back to you.